PRIVACY POLICY

At FortunaBeads, accessible from www.fortunabeads.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by FortunaBeads and how we use it.

This policy is updated from time to time. The latest version is published on this page.

This website privacy policy was updated on: 13 September 2018

If you have any questions about this policy, please email info@fortunabeads.com

WHO IS RESPONSIBLE FOR THE  PRIVACY DATA

Fortuna Beads V.O.F (‘Fortuna Beads’), Steynlaan 70, 3701EJ Zeist, The Netherlands, is responsible for the safety and use of the data as discussed in this privacy-policy statement

WHAT DATA WE GATHER

We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website.

We may collect the following information:

1.PERSONAL INFORMATION

When you register at www.fortunabeads.com, we ask you to fill in your personal information.

Some of this information is required: First name, last name, country, address, phone, e-mail and password. This required information is used to process an order and to inform you about the status of your orders. Optionally you can add your company name, apartment/suite/unit or a custom note.

Your personal information is collected in accordance with applicable law and in order to meet our commitments to you. This may include the delivery of orders, notification of the delivery status or sending you information. Personal information and your order history are saved on our secure server for 7 years.

2.NEWSLETTER

If you would like to receive our newsletter you can keep in touch with us by signing up to our FortunaBeads Newsletter. You can sign up for this newsletter by submitting your e-mail address on several pages on our website. You can also subscribe to our newsletter by checking the box “Subscribe to our newsletter” on our order page.

We don’t send newsletters to customers or registered visitors unless you have registered for the newsletter specifically. All newsletters contain an opt-out link in case you wish to unsubscribe from receiving further newsletters at any time. You can also change your personal information for these e-mails at any time.

3.CUSTOMER SURVEYS

Data from customer surveys: We love reviews, as they help us to help you find what you’re looking for. If you write a review, you can choose to make your personal information visible to other visitors. You can also use an alias. We post reviews only with your permission and display them until you ask us to remove the review.

LOG FILES

FortunaBeads follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

THIRD PARTIES

FortunaBeads uses MailChimp as a marketing platform. By subscribing to our newsletter you will acknowledge that your information will be transferred to MailChimp for processing. Learn more about MailChimp privacy practices at https://mailchimp.com/legal

FortunaBeads will not disclose your details to any third party companies besides companies involved in the payment and fulfillment of your order, like logistic partners. We may disclose your information to any relevant regulatory body when there is a legal obligation to do so. We may offer links to other websites. If you follow a link to any of these websites, please note that these websites will have their own privacy policies. FortunaBeads is not responsible for these external websites.

NOTIFICATION OF CHANGES

FortunaBeads is entitled to change this privacy policy at its own discretion and without notice. Changes will be posted on www.fortunabeads.com If you continue visiting www.fortunabeads.com you will automatically be bound by the amended privacy policy.

CHILDREN

If you are under the age of 13 you make sure that your parents or legal guardians approve your provision of personal details before you submit these to us.

We encourage parents and guardians to observe, participate in, and/or monitor and guide their children’s online activity.

ONLINE PAYMENT

For the processing of our payments we use Mollie. You can find Mollies privacy policy at https://www.mollie.com/en/privacy  Payment details are entered in the system of our payment partner secured system and are not saved or processed in our systems.

INFORMATION CONTROL

If you would like to control your information you can login to your personal account with your e-mail address and password. In your account you can view or change your personal information. You can also view your orders. If you would like us to remove your personal data from our database, you can send us an e-mail at info@fortunabeads.nl.

LOG FILES

FortunaBeads follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

COOKIES AND PIXEL TAGS

FortunaBeads receives and records information from your browser when you use the FortunaBeads website. We use cookies and pixel tags to collect this information. If you are browsing our website, cookies will be sent to your computer. These are small pieces of information that work in combination with content on the website itself. We use these cookies to remember information, like processing items in your shopping cart.

We use cookies and pixel tags to monitor our sites usage and understand the preferences of our visitors. By using these cookies and pixels, we can provide you as a visitor and as a customer with services and improve the site experience. We also use cookies and pixel tags to provide us with aggregate data about site traffic and site interaction, to identify trends and obtain statistics etc, so that we can offer better site experiences and tools in the future.

We may contract with third parties to assist us in gathering data, however, they are not permitted to use information collected except to help FortunaBeads conduct and improve its business.

A cookie of Google, as part of the “Analytics” – service is placed on our website. We also use Facebook pixel to gain more insights on how visitors and customers use our website and how we can improve our website in the future.  Both services give FortunaBeads more insights about how users use our website. Google and Facebook can provide this information to third parties. We don’t have any influence on how Google and Facebook can use this data. More information about Google’s privacy policy can be found here: https://policies.google.com/privacy. More information about Facebook privacy can be found here:// https://www.facebook.com/privacy/explanation

You can let your computer warn you each time a cookie has been sent. You can also turn of your cookies completely. This is possible to edit in your computer browser setting. Access your browsers help menu to learn about what the correct way is to modify your cookies.

With the browser extension Ghostery (www.ghostery.com) you can disable individual cookies and control which cookies are set and which are not. The installation is simple, fast, and available for all major browsers.

Remember that if you turn of cookies, may features of this site may become inefficient or may not work at all. Furthermore it is not possible to place an order on our website, because the shopping basket needs to collect cookies throughout the order process.

We also work with other companies who use tracking technologies to serve ads on our behalf across the Internet. These companies may collect non-personally identifiable information about your visits to our FortunaBeads website and your interaction with our communications, including advertising.

CONTACT US

If you have any additional questions on how we use your personal information, contact us at info@fortunabeads.com

Date: 12 September 2018

 

20% off site-wide! Limited time only. Use code 20NEWSITE on the check-out page. Dismiss